Why is this KPI needed?
What are you trying to understand?
Which process, customer or value area?
Why does this matter?
What decision or action will this enable?
Generated Business Case Statement
We need visibility of "the timeliness of invoice production" within "client reporting" because [business impact or risk], enabling [action enabled].
How will it be measured?
What is being measured?
What is the lowest level of analysis?
Which system(s) hold this data? Press Enter to add.
What is the formula used to calculate the metric?
e.g. client, business unit, team, month. Press Enter to add.
Data Statement
We need visibility of "the timeliness of invoice production" within "client reporting" because [business impact or risk], enabling [action enabled]. This will be measured as [metric] at [data grain] level, sourced from "SAP", calculated as [formula]. It will be reported [reporting frequency] (refreshed [refresh frequency]) and analysed by [dimensions].
e.g. under 30 days, over 30 days. Press Enter to add.
Data Section Validator
Data Case
KPI Specification
Score each criterion 1 (low) to 5 (high)
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